For account access, billing questions, cancellations, refunds or general product support, contact VMB Group directly — a real person on our team answers every message.
Use support@vmbgroup.online for access help, billing questions, refunds or cancellations — it's the fastest way to reach us.
Charges from VMB Group products appear on your statement under the descriptor "VMB GROUP". If you don't recognize a charge, please contact support before opening a dispute with your bank or card issuer — most billing questions are resolved faster this way. Subscription pricing and renewal terms are always shown at checkout, and cancellation is available at any time with no fee, effective at the end of the current paid period.
Use the exact email address you used at checkout. Check your spam/promotions folder for the access email, then contact support@vmbgroup.online if you still can't get in.
Yes — purchases are covered by a 7-day money-back guarantee. See the full Refund & Cancellation Policy for details on how to request one.
Email or WhatsApp our support team with your purchase email. Cancellation stops future renewals; you keep access through the end of the period you already paid for.
Payments are processed by third-party payment providers. VMB Group does not store your full card details — see our Privacy Policy for more.
